01 — TEXT BACK
Every missed caller hears from you.
Your text goes out right after the missed call and asks for the details you need — the car and the problem — so you can call back ready.
ANSWERING SERVICE FOR AUTO REPAIR SHOPS
Hands in an engine?
Calls still answered.
The phone rings while you’re under a car, writing up an estimate, or talking to the customer at the counter. CallsKept texts back every call you miss. On Pro, an AI receptionist answers questions about your services and hours, takes the year, make and model, and remembers returning callers from past calls and texts.
FROM $35 / MONTH · KEEP YOUR NUMBER · CANCEL ANYTIME
Main Street AutoSample business · text message
MISSED CALL
Sorry we missed your call! What’s the year and model, and what’s it doing? We’ll get back to you with a time.
2016 Civic, grinding brakes
01 / THE PROBLEM
One person at the counter.
Three lines ringing.
Shops lose calls in the busy hours: first thing in the morning, at lunch, and right before close. Those are the same hours people call to get a car in.
A caller who can’t get through will just try the next shop down the road. CallsKept keeps them talking to you.
02 / HOW IT WORKS
What happens when
you can’t pick up.
Each plan adds a step. Start with the text-back and add the AI receptionist or booking whenever you’re ready.
02 — ANSWER
An AI receptionist handles the questions.
On Pro, the AI answers from your services, prices and hours, and remembers returning callers — their car and their last visit — from earlier calls and texts.
03 — BOOK
Drop-offs go on the calendar.
On Elite, it books appointments on your Google Calendar and sends reminders by text and call.
03 / WHAT CALLERS ASK
Questions it can
answer for you.
You give CallsKept your hours, services, service area and prices. On Pro and Elite, the AI receptionist answers callers from that. If it doesn’t know something, it takes a message.
- “How much for front brakes?”
- “Do you work on European cars?”
- “Do you do state inspections?”
- “Can I drop it off tomorrow morning?”
- “What time do you close on Saturday?”
04 / WHICH PLAN
Pick the backup
you need.
Small shops often start on Basic so busy-hour callers still get a reply. Pro answers the questions for you. Elite books drop-offs on your calendar and reminds customers.
Basic
THE AUTOMATIC FOLLOW-UPA text back for every call you can’t take.
$35/ month
Start with BasicPro
YOUR EXTRA VOICEAn AI receptionist answers, takes messages and transfers calls.
$129/ month
Start with ProElite
YOUR FRONT DESKEverything in Pro, plus booking on your Google Calendar and reminders.
$199/ month
Start with Elite7-DAY FREE TRIAL, THEN YOUR PLAN RENEWS AUTOMATICALLY EVERY MONTH UNTIL YOU CANCEL. CANCEL ONLINE ANYTIME — NO CHARGE IF YOU CANCEL DURING THE TRIAL. COMPARE ALL FEATURES
05 / COMMON QUESTIONS
Before you
sign up.
Can it tell customers their car is ready?
Not yet. CallsKept doesn’t connect to shop management software. It answers from the business information you give it and takes messages for you to follow up on.
Does it remember repeat customers?
Yes. CallsKept keeps a record for each caller’s phone number from past calls, texts and appointments, so the AI receptionist can greet returning customers with that context.
Can I keep my shop’s number?
Yes. Forward your current line to your CallsKept number. Forwarding options depend on your carrier.
Can it transfer calls to me?
On Pro and Elite, the AI can transfer a call to the phone number you choose.
How much does it cost?
Basic is $35/month, Pro is $129/month and Elite is $199/month, each after a 7-day free trial. Cancel online anytime.