01 — TEXT BACK
The caller hears from you in seconds.
Miss a call and CallsKept sends your text right away — written in your words — so the caller knows you got it and keeps the conversation with you.
ANSWERING SERVICE FOR PLUMBERS
You’re under the sink.
Your phone’s still covered.
You can’t answer a call with your hands in a drain. CallsKept texts every missed caller back right away. On Pro, an AI receptionist picks up for you, takes the address and the problem, and can put urgent calls through to your cell. Every callback lands in one inbox.
FROM $35 / MONTH · KEEP YOUR NUMBER · CANCEL ANYTIME
Brightside PlumbingSample business · text message
MISSED CALL
Sorry we missed you — we’re on a job. Is this a leak or an emergency? Reply here and we’ll call you right back.
Water heater is leaking
01 / THE PROBLEM
The call comes in
while you’re on a job.
A homeowner with water on the floor isn’t going to wait for a callback. If nobody picks up, they call the next plumber on the list.
You can’t stop mid-repair for every ring, and you can’t afford to lose the ones that turn into jobs. CallsKept answers for you so you don’t have to choose.
02 / HOW IT WORKS
What happens when
you can’t pick up.
Each plan adds a step. Start with the text-back and add the AI receptionist or booking whenever you’re ready.
02 — ANSWER
An AI receptionist picks up.
On Pro, the AI answers from your hours, prices and service area, takes the address and the problem, and can transfer urgent calls to your phone.
03 — BOOK
The job lands on your calendar.
On Elite, it books the visit on your Google Calendar and sends the customer a reminder by text and call before you show up.
03 / WHAT CALLERS ASK
Questions it can
answer for you.
You give CallsKept your hours, services, service area and prices. On Pro and Elite, the AI receptionist answers callers from that. If it doesn’t know something, it takes a message.
- “Do you take emergency calls after hours?”
- “How much is a service call?”
- “Do you work on tankless water heaters?”
- “Do you come out to my town?”
- “Can someone come today?”
04 / WHICH PLAN
Pick the backup
you need.
Most solo plumbers start on Basic so no caller goes unanswered. If the phone rings all day, Pro answers those calls for you. Elite books the jobs on your calendar too.
Basic
THE AUTOMATIC FOLLOW-UPA text back for every call you can’t take.
$35/ month
Start with BasicPro
YOUR EXTRA VOICEAn AI receptionist answers, takes messages and transfers calls.
$129/ month
Start with ProElite
YOUR FRONT DESKEverything in Pro, plus booking on your Google Calendar and reminders.
$199/ month
Start with Elite7-DAY FREE TRIAL, THEN YOUR PLAN RENEWS AUTOMATICALLY EVERY MONTH UNTIL YOU CANCEL. CANCEL ONLINE ANYTIME — NO CHARGE IF YOU CANCEL DURING THE TRIAL. COMPARE ALL FEATURES
05 / COMMON QUESTIONS
Before you
sign up.
Can I keep my business number?
Yes. You forward calls from your current number to your CallsKept number, and your customers keep dialing the number they already know. The setup page has forwarding instructions for your carrier.
What happens with emergency calls?
On Pro and Elite, the AI receptionist can transfer the call to your phone. On Basic, the caller gets your text right away, so they know you saw the call and will call back.
What does the text say?
Whatever you want it to. You write your own missed-call reply, like “Sorry we missed you — we’re on a job. Reply with what’s going on and we’ll call you back.”
What can the AI answer?
Anything in the business information you give it: hours, service area, prices, what you do and don’t work on. If a caller asks something it can’t answer, it takes a message for you.
How much does it cost?
Basic is $35/month, Pro is $129/month and Elite is $199/month, each after a 7-day free trial. Cancel online anytime; cancel during the trial and you aren’t charged.